Question 1

What areas do you cover?

Accepted Answer

Based in Gatwick, we work throughout Surrey, Sussex and London, covering the RH, KT, CR and SN postcodes. Not sure whether your area is included? Give us a call on 07460 934909 and we will let you know.

Question 2

Are you fully qualified and insured?

Accepted Answer

Yes. Our plumbing and heating division is Gas Safe registered and we hold full public liability insurance, so your safety and peace of mind are always covered.

Question 3

What building services do you offer?

Accepted Answer

Our building division takes on property refurbishments, extensions, loft conversions and complete house builds. Whether you need an extra bedroom, more living space or a full renovation, we can make it happen.

Question 4

What plumbing services do you provide?

Accepted Answer

Our plumbing and heating division covers everything from an emergency callout for a dripping tap to full bathroom refurbishments, new boiler installations, heating cylinders and annual servicing. No job is too small or too large.

Question 5

What boiler brands do you work with?

Accepted Answer

We are experienced with every major boiler brand and most often fit Worcester and Vaillant, both known for reliability and efficiency. We will talk you through the best option for your home and how you use your heating.

Question 6

Do you handle both small and large projects?

Accepted Answer

Yes. From a single-room refurbishment to a complete new build, every job gets the same professionalism and attention to detail.

Question 7

How long does a typical extension or loft conversion take?

Accepted Answer

No two projects are the same, so we give you a clear timeline at the planning stage. We work efficiently without cutting corners, and keep you updated at every step.

Question 8

Do you offer emergency plumbing callouts?

Accepted Answer

Yes. Plumbing emergencies will not wait, so call us on 07460 934909 and we will get to you as quickly as we can.

Question 9

Do you offer guarantees on your work?

Accepted Answer

Yes. We stand behind our workmanship and the materials we use. The specific guarantees and warranties depend on the type of work and the products fitted, so we set them out clearly when we give you your quote.

Question 10

Are you Gas Safe registered?

Accepted Answer

Yes. All our heating engineers are Gas Safe registered, so every gas job is carried out safely and in line with current regulations.

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